Customer Service

If you've any queries please contact us by calling our store on +44 (0)131 226 2242.

Our store address is: 9 Cockburn Place, Edinburgh, EH1 1BP, Scotland, United Kingdom.

Shipping & Delivery
We ship parcels directly from our Edinburgh store. We use different carriers depending on the weight and destination of each parcel to get the best value.
Privacy & Security
We take your privacy seriously. Please review our privacy policy for detailed information.
Returns & Replacements
If you've any questions about how to return or replace an order please call us on +44 (0)131 226 2242.
Ordering
You can order directly from this site by clicking 'add to cart' on a product's page. If no 'add to cart' button is visible that means that we are not selling that item at this time. If you have any problems or queries, please call us on +44 (0)131 226 2242.
Payment, Pricing & Promotions
We accept payment by most credit cards or Paypal. Prices on this site are shown inclusive of VAT. From time to time we may change prices on products or run promotions on particular products.
Viewing Orders
When you place an order with us you should expect to receive an email confirmation soon after. If you are a registered customer you can also view your order by logging into the site and visiting the My Account > View Orders screen.
Updating Account Information
If you have registered as a customer on this website, you can manage your details by visiting the My Account > Edit Profile screen.